We offer a flat rate shipping fee of HK$100 worldwide, HK$200 to Canada and Italy. International shippers are responsible for customs and duties.
We offer free shipping within Hong Kong.
Are there different backpack sizes?
The backpack is one size only with adjustable straps to allow for a customized fit for small to medium-sized dogs. Backpack dimensions are 5.5” height x 4.25” width x 2” depth. Please refer to our size guide.
Does the backpack fit big dogs?
The backpack fits small to medium-sized dogs with a minimum girth of 13” and a maximum girth of 21”. Please refer to our size guide.
How much weight can the backpack hold?
The backpack has the capacity to store your dog’s daily essentials such as poop bags, treats, and toys. However, it is important to be mindful of your dog’s physical capabilities and not add excessive weight to the backpack.
What material is the backpack made of?
The backpack is made using soft nylon, while the shoulder straps use a combination of breathable mesh padding for ultimate comfort.
How do I care for a Lex & Beans backpack?
We recommend hand washing our backpacks with TLC. If you decide to use a washing machine, we suggest putting it in a laundry net to prevent the straps from getting caught and use a gentle setting.